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Glossary of AI Voice & Phone Screening

AI voice screening is AI calling candidates and scoring their answers automatically. It runs role-specific questions over a real phone call. This glossary sorts out the 7 voice and phone screening terms agencies run into most.

See Hirin’s AI voice screening page. Or read our full guide to AI voice screening for the deep version.

Quick-reference table

TermIn one line
AI voice screeningAI calling candidates and scoring their answers automatically
AI phone screeningScreening candidates over a phone call, run by AI
Automated phone screeningPhone screening that runs without a recruiter dialing
Conversational AI screeningScreening candidates through a natural, spoken AI conversation
AI voice interviewA voice-only interview conducted by AI, not a person
AI voice agentThe AI system that runs the voice conversation
Zena AIHirin’s AI voice screening agent

AI voice screening

AI voice screening is AI calling candidates and scoring their answers automatically. It runs role-specific questions over a real phone call. See Hirin’s AI voice screening for how this works end to end.

AI phone screening

AI phone screening means screening candidates over a phone call, run by AI. It replaces a recruiter’s first-round screening call. The AI asks questions and scores each answer.

Automated phone screening

Automated phone screening is phone screening that runs without a recruiter dialing. It can call hundreds of candidates in the time one recruiter call takes. Not every automated tool uses AI to ask or score questions.

Conversational AI screening

Conversational AI screening screens candidates through a natural, spoken AI conversation. It asks follow-up questions like a real recruiter would. That makes it feel less like a scripted test.

AI voice interview

An AI voice interview is a voice-only interview conducted by AI, not a person. It covers the same ground a phone screen would. No video or in-person step is involved.

AI voice agent

An AI voice agent is the AI system that runs the voice conversation. It asks questions, listens to answers, and scores candidates in real time. Zena is Hirin’s version of this agent.

Zena AI

Zena AI is Hirin’s AI voice screening agent. She calls shortlisted candidates directly, in English or Hindi. She scores each answer on skill, salary fit, and location.

The bottom line for staffing agencies

Most of these terms describe the same core idea. AI makes a screening phone call instead of a recruiter. Voice, phone, and conversational all point at that one job.

Zena, Hirin’s AI voice screening agent, runs this call for you. She works in English or Hindi and hands you a ranked shortlist.

Book a demo.

Rajni Bansal

Rajni Bansal is a seasoned HR leader with 15+ years of experience driving people strategy across global tech and services organizations. She brings deep expertise in talent management, digital HR transformation, and AI adoption in recruitment. As a contributor to Hirin.ai, Rajni shares practical insights on how HR teams can leverage emerging technology to build agile, future-ready workplaces.